![]() You will be responsible for paying for your own shipping costs for returning your item. If you would not like your shipment to be sent to you with a signature required please email return your product, you should mail your product to: 81 Middle Neck Road Great Neck New York US 11021 For all outgoing shipments to our customers, we require a signature upon delivery for your safety and protection. We provide free ground shipping through UPS when shipping items out to our customers. If you need to exchange it for the same item, send us an email at and send your item to: 81 Middle Neck Road Great Neck New York US 11021. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you still have not received your refund yet, please contact us at items (if applicable) It may take some time before your refund is officially posted to your account. If you have not received a refund yet, please contact your credit company. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. All purchases of sale merchandise, swimwear, intimates and bodysuits are final sale. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange. Our policy lasts 14 days after you receive your order.
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